Refund and exchange Policies

HOW DO I KNOW IF AN ITEM IS ELIGIBLE FOR RETURN?

Our products are not eligible for Return/Exchange

WHAT SHOULD I DO IF I RECEIVE A DAMAGED, DEFECTIVE, OR INCORRECT PRODUCT?

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of receiving your order. Ensure you include unboxing video and pictures of the product along with the original packaging. Email us at care@krishessence.com, and we will resolve the issue promptly.

For failed online transactions, refunds are automatically processed to the source account in 7 working days.